Responsible Gaming
Gaming Should Be Entertainment
At Rocket Casino Australia, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.
If you find yourself gambling more than intended or experiencing negative consequences, please seek support immediately.
Age Verification
Online gambling in Australia is only available to persons aged 18 years and over. By accessing Rocket Casino Australia, you confirm that you are of legal age in your jurisdiction and comply with all applicable laws and regulations.
We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
Do you recognise any of the following warning signs in your own behaviour?
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money lost
- Spending more time and money on gambling than intended
- Hiding or lying about your gambling activities
- Neglecting family, work, or personal responsibilities due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with increasing amounts to feel the same excitement
- Failed attempts to cut down or stop gambling
- Using gambling to escape problems or difficult emotions
- Borrowing money to gamble or pay gambling debts
If you recognise any of these signs, it may be time to seek help.
Self-Help Tools & Controls
Rocket Casino Australia provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
- Loss Limits: Establish maximum loss thresholds to prevent excessive losses.
- Reality Checks: Receive notifications during gaming sessions to remind you how long you've been playing.
- Self-Exclusion: Temporarily or permanently exclude yourself from your account and all our services.
- Session Time Limits: Set automatic session timeouts to encourage regular breaks.
- Account Closure: Request permanent closure of your account.
To access these tools, please visit your account settings or contact our customer support team.
Support Organisations & Resources
If you are struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
Gambling Help Online
Website: www.gamblinghelponline.org.au
Free and confidential counselling service for people concerned about their own gambling or someone else's. Phone, online chat, and email support available 24/7.
International Resources
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free support and information for problem gambling.
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling.
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Evidence-based resources for problem gambling prevention and treatment.
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Confidential helpline: 1-800-522-4700
Bundeszentrale für gesundheitliche Aufklärung (Germany)
Information and support resources for problem gambling prevention.
Need Help?
If you or someone you know is struggling with problem gambling, please reach out for support. Remember:
- Help is available and confidential
- Seeking support is a sign of strength, not weakness
- Recovery is possible with the right help
Don't gamble alone with your problems. Contact Gambling Help Online today:
www.gamblinghelponline.org.au